Insurance

Freight is carried under RHA Conditions for the part of the journey within the UK, and under CMR Conditions whilst in Transit in Europe.

Insurance cover is included subject to a maximum liability £1.30 per kg. Additional independent insurance cover should be arranged if goods exceed this value.

emover.co.uk is in a pallet distribution network this means that from collection point to delivery point, the pallet or pallets on which your goods are packed or secured, will be handled a minimum of six times by fork lift or pump trucks. Please see packing requirements and guidelines. Please note that in the event of damage to your goods whilst in transit, insurance cover may be reduced or refused if our packing requirements are not adhered to.

When your goods are delivered, the person responsible for accepting and signing for the goods should make a brief examination of the outer packaging. If any damage is apparent or suspected, the delivery note should be endorsed accordingly. The word "unchecked" or similar will not be accepted as claused. Insurance companies will not consider a claim for damage or loss when a "clean" or "clear" proof of delivery is produced. Any discrepancies at the delivery point must be reported in writing within 7 days of the date of delivery.

In the unlikely event of loss or damage, we must be notified in writing at emover.co.uk within 7 days of delivery in the event of damage to a consignment and within 14 days of dispatch in the event of loss. Failure to notify us at this address may result in insurance cover being reduced or refused.

We accept goods for carriage under a contract of best endeavour. No guarantees are given nor implied. Under no circumstances shall we be liable in the event of consequential loss, special damages, or other indirect loss, howsoever arising.